SHIPPING METHODS AND COST
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ALL ORDERS ARE SECURELY PACKAGED AND SHIPPED TO ENSURE THEY ARRIVE IN PERFECT CONDITION.
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WE OFFER THE FOLLOWING DELIVERY METHODS:DUBAI DELIVERY: 1-3 BUSINESS DAYS, COMPLEMENTARY.WORLDWIDE SHIPPING: DHL EXPRESS, 5-7 BUSINESS DAYS, AT CARRIER'S RATES.

DELIVERY DETAILS
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DUBAI DELIVERY
ORDERS WITHIN DUBAI ARE DELIVERED VIA COURIER SERVICE. DELIVERY IS COMPLEMENTARY AND TYPICALLY TAKES 1-3 BUSINESS DAYS.
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WORLDWIDE SHIPPING
WE PARTNER WITH DHL EXPRESS FOR INTERNATIONAL DELIVERIES. ONCE YOUR ORDER IS SHIPPED, YOU WILL RECEIVE AN EMAIL WITH YOUR TRACKING NUMBER. DELIVERY TIMES ARE APPROXIMATELY 5-7 BUSINESS DAYS, DEPENDING ON YOUR LOCATION. SHIPPING RATES ARE CALCULATED BASED ON DHL’S STANDARD CARRIER RATES.

TRACKING YOUR ORDER
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DUBAI ORDERS: CONTACT OUR CLIENT SERVICE TO TRACK YOUR ORDER.WORLDWIDE ORDERS: USE THE DHL TRACKING NUMBER PROVIDED IN YOUR SHIPPING CONFIRMATION EMAIL TO MONITOR YOUR DELIVERY.

CANCELLING OR MODIFYING YOUR ORDER:
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PLEASE CONTACT OUR CLIENT SERVICE, WHO WILL BE HAPPY TO ASSIST YOU.

PRE-ORDER ISSUES
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FOR PRE-ORDERED ITEMS, YOU CAN COMPLETE CHECKOUT WHEN THE ITEM IS OUT OF STOCK. PAYMENT IS MADE AT THE TIME OF PURCHASE, AND SHIPPING WILL OCCUR 1-3 DAYS AFTER THE ITEM IS BACK IN STOCK. THE TOTAL WAIT TIME IS APPROXIMATELY 2-3 WEEKS.

RETURNS AND EXCHANGES
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WE WANT YOU TO BE COMPLETELY SATISFIED WITH YOUR PURCHASE. IF YOU WISH TO RETURN AN ITEM, PLEASE REVIEW OUR GUIDELINES BELOW:

RETURNS ELIGIBILITY
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ITEMS MUST BE RETURNED IN THEIR ORIGINAL CONDITION, UNWORN OR UNUSED, WITH ALL TAGS ATTACHED.

RETURN PERIOD
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ALL RETURNS MUST BE INITIATED WITHIN 14 DAYS OF DELIVERY.