INTRODUCTION
Welcome to Ambrosial Readymade Garments Trading L.L.C. These Terms & Conditions outline the rules and regulations for the use of our website, www.ambrosialbrand.com, and the purchase of our products. By accessing this website and making a purchase, you agree to comply with these terms. If you do not accept any part of these terms, please discontinue the use of our website immediately.
Ambrosial reserves the right to update or modify these Terms & Conditions at any time. It is your responsibility to review them periodically to stay informed of any changes. Your continued use of the website following any modifications indicates your acceptance of the revised terms.
COMPANY INFORMATION
Ambrosial Readymade Garments Trading L.L.C is a legally registered company operating in the United Arab Emirates. Our registered business address is: Etihad Airways Centre, 5th Floor, Abu Dhabi, UAE.
USER RESPONSIBILITIES
By using our website, you confirm that the information you provide is accurate and that you are responsible for maintaining the confidentiality of your account details. Any misuse of your account or fraudulent activities will lead to the termination of your access to our services.
PRODUCT AVAILABILITY & DESCRIPTIONS
All products displayed on our website are subject to availability. We strive to provide accurate descriptions, images, and pricing for our items, but occasional errors may occur. If a product is unavailable after you place an order, we will notify you as soon as possible and offer alternatives or a full refund.
Pre-orders require full payment at the time of purchase. Shipping for pre-ordered items begins once they are back in stock. If there are delays, you will be informed accordingly.
PRICING & PAYMENT METHODS
Prices on our website are listed in AED and may be updated at any time without prior notice.
Accepted payment methods: ????
Transaction processing: All transactions are securely processed through our payment gateway provider.
Responsibility: Ambrosial is not responsible for declined transactions, banking errors, or any fees charged by your financial institution.
SHIPPING & DELIVERY
Dubai orders: Complimentary courier delivery within 1-3 business days. International orders: Shipped via DHL Express with an estimated delivery time of 5-7 business days, depending on the destination. Shipping costs are calculated based on DHL’s standard carrier rates and displayed at checkout. Customers are responsible for any customs duties or import taxes imposed by their country.
Tracking details will be sent via email once your order has been dispatched. If you experience delays, please contact our customer support team for assistance.
RETURNS & EXCHANGES
Eligible items can be returned within 14 days of delivery.
Item condition: Must be unworn, unused, and in their original packaging with all tags attached.
Refunds: Issued to the original payment method after inspection of the returned item. Return shipping costs are the responsibility of the customer unless the item was defective or incorrect.
Exchanges: Subject to product availability. If unavailable, a refund or store credit may be offered.
To initiate a return or exchange, contact our customer service team before shipping the item back.
ORDER MODIFICATIONS & CANCELLATIONS
Orders can be modified or canceled before shipment. Once dispatched, modifications or cancellations are no longer possible. For damaged or incorrect items, notify us immediately for resolution.
INTELLECTUAL PROPERTY & SITE USAGE
All content on our website, including images, designs, text, and logos, is the exclusive property of Ambrosial. Unauthorized reproduction, distribution, or modification of any website content is strictly prohibited. Violations may result in legal action.
LIMITATION OF LIABILITY
We strive to provide accurate and reliable information but do not guarantee that all product descriptions, pricing, and availability will be error-free.
Responsibility: Ambrosial is not responsible for any delays, losses, or damages caused by third-party shipping providers.
Liability: To the extent permitted by law, Ambrosial shall not be liable for indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability for any claim shall not exceed the amount paid for the specific product in question.
GOVERNING LAW & DISPUTE RESOLUTION
These Terms & Conditions are governed by the laws of the United Arab Emirates.
CONTACT US
For any inquiries regarding these Terms & Conditions, please contact us at: Email:
support@ambrosialbrand.com