All orders are securely packaged and shipped to ensure they arrive in perfect condition.
We offer the following delivery methods:
Dubai delivery: 1-3 business days, complementary.
Worldwide shipping: dhl express, 5-7 business days, at carrier's rates.
Orders within Dubai are delivered via courier service. Delivery is complementary and typically takes 1-3 business days. We partner with DHL express for international deliveries. delivery times are approximately 5-7 business days, depending on your location. Shipping rates are calculated based on dhl’s standard carrier rates.
You can return your online purchase within 14 days from the delivery date. Items must be returned in their original condition, unworn or unused, with all tags attached. To initiate the return process, please contact our client service team to request a return authorization.
Returns and exchanges are processed within 10 business days of receiving and inspecting the returned item. Once approved, refunds will be issued to your original payment method, and exchanges will be shipped promptly. For any delays, please contact our client service team.
Yes, you can return a product if it is not the right size, provided it is in its original, unused condition with all tags attached. The return must be initiated within 14 days of delivery. For assistance, please contact our client service team to start the return process.
Our clothes are crafted from high-quality, natural fabrics, including premium cotton, silk and wool. We prioritize comfort, durability, and elegance in every piece. For specific details about a product, please refer to its description or contact our client service team.
To prolong the life of your garments:
Follow the care instructions on the label carefully.
Use professional dry-cleaning services for delicate fabrics.
Dry clothes flat or hang them in a shaded area to prevent fading or distortion.
Store your garments in a cool, dry place, and use padded hangers for delicate items to maintain their shape.
For more specific care advice, feel free to contact our client service team.
Ambrosial client service will be happy to assist you with any inquiries by email, whatsapp or instagram.
